General Inquiries:
Certification Inquiries:

USA and Canada

Phone: (866) 311-5338


Phone: 00 800 115 113 11

Asia Pacific

Phone: +61 2 8907 4456

Latin America

Argentina: 54 11 5239 1403
Brasil: 55 11 3013 5446
Chile: 56 2 570 8670
Colombia: 57 1 381 9303
México: 52 55 1163 8709
Puerto Rico: 1 787 905 7236
Rep. Dominicana: 1 829 607 2099
Venezuela: 58 212 335 7541

Authorized Training Partners

NIIT Limited
A-24, Sector-34,
Infocity, Gurgaon, Haryana - 122001
Tel. + 0124-4917300 and 4917400

Scotland and London
Agile Education Limited
Phone: +44 (0) 141 332 9785
Schedule and registration

Cancellation Policy

If you pay by credit card and wish to cancel, please contact the Registrar at (866) 311-5338. Requests for cancellations or date transfers need to be received at least ten (10) business days prior to the event in order to receive a full refund. If a cancellation or reschedule request is received less than ten (10) business days before the start date, the penalty of 100% of the cost will be applied. Refunds will not be allowed for "no-shows". This cancellation policy is strictly enforced.

Cancellation Liability

Informatica reserves the right to cancel events for any reason at any time. Cancellation liability is limited to the return of payment ONLY. Informatica will not reimburse registrants for any travel cancellation fees or penalties, including airfare and hotel.

Guaranteed To Run Policy

Informatica will deliver all “Guaranteed to Run” training classes regardless of the number of attendees. This guarantee does not cover delays or cancellations due to circumstances beyond Informatica University’s control, including but not limited to:

  • Accidents
  • Illness
  • Injury
  • Any acts of God that prevent normal business operations

In addition, Informatica reserves the right to remove a class from the “Guaranteed to Run” list if it is currently more than 90 days before the course start date. Informatica also reserves the right to remove or cancel a Guaranteed to Run class if it is ten (10) business days prior to the start of the class and there are no paying students enrolled. Visit our FAQ for more information on our “Guaranteed to Run” courses and policy. Please also be sure to review the full terms and conditions when you register for a course.